These shoes are brand new with intact tags. No signs of wear or visible flaws. Women’s 9.5 US / 39.5 EUR. US Shoe Size : 9.5. EU Shoe Size : 39.5. Closure : Hook & Loop. Heel Height : High (3-3.9 in). At Everyday Fulfillment KC, we take pride in our great customer service. Please allow time for communication after hours and during weekends & holidays. We are not responsible for undeliverable addresses. We DO NOT guarantee, offer or have any control over warranties of any kind.